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Last updated: October 19, 2026

Returns & Refund Policy

30-day returns

Request a return within 30 days after delivery by emailing caneren70@gmail.com with your order number. For change-of-mind returns, items must be unused, unwashed and in their original packaging.

Return address and shipping

Contact us before sending a return for instructions. Return address: Can Eren / HAMMORAE, Yenibaglar, Akici Sk. 45, Tepebasi / Eskisehir, Turkey. Customers pay return shipping for change-of-mind returns.

Damaged, defective or incorrect items

Contact us if an item arrives damaged, defective or incorrect. We will arrange an appropriate remedy and any necessary return at our expense. These cases are not treated as change-of-mind returns. This policy does not limit statutory consumer rights.

Refunds

After receiving and inspecting an eligible return, we will notify you of the outcome. Approved refunds are issued to the original payment method within 10 business days. Your payment provider may require additional time to post the refund.

Cancellations

Contact us promptly to request cancellation before dispatch. If an order has already shipped, the applicable return process applies. If we cannot fulfill an order, we will refund the unfulfilled portion. Any rights to a refund of delivery charges under applicable law remain unaffected.

Contact

Seller: Can Eren / HAMMORAE
Yenibaglar, Akici Sk. 45, Tepebasi / Eskisehir, Turkey
Email: caneren70@gmail.com
Phone: +90 536 925 15 20