Privacy policy

Last updated: October 19, 2026

Privacy Policy

HAMMORAE is operated by Can Eren in Turkey. This policy explains how we collect, use and disclose personal information when you visit hammorae.com, contact us, create an account or make a purchase. Our store is hosted by Shopify.

Information we collect and its sources

We collect information you provide, including your name, email, phone number, billing and delivery addresses, account information, order history, return requests and support messages. We receive transaction and payment-status information from payment providers when used. Payment providers process payment credentials under their own terms; please do not send card details by email.

Shopify and service providers also collect technical and usage information, such as IP address, device and browser details, identifiers, pages viewed and store interactions, using cookies and similar technologies. Information may come directly from you, automatically from the website or from providers supporting the store.

How we use information

We use information to operate and improve the store, process orders and payments, arrange deliveries, handle cancellations and refunds, maintain accounts, respond to inquiries, prevent fraud, protect security, keep business records and comply with legal obligations. Where applicable, processing relies on performing a contract, legal obligations, legitimate interests or consent. Marketing is subject to applicable consent requirements; you can unsubscribe using the link in marketing messages without affecting order-related communications.

How information is disclosed

We disclose information as needed to Shopify and providers supporting hosting, payments, delivery, customer support and business administration. Where enabled, marketing and advertising services may process information under their own notices and applicable privacy choices. We may disclose information at your request or with consent, to comply with lawful requests, protect rights and security, or in connection with a business transfer subject to applicable safeguards.

Shopify, cookies and privacy choices

Shopify hosts this store and processes personal information to provide and improve its services. Cookies and similar technologies support the cart, security, preferences, measurement and, where enabled, personalized services and advertising. Where Shopify enhanced services or Network Intelligence are enabled, Shopify may use information from interactions with this store and other merchants to support those services. Shopify may be independently responsible for certain processing and related privacy requests.

See the Shopify Consumer Privacy Policy and Shopify Privacy Portal for details and choices. Where available, use the store's cookie and privacy controls. Browser settings can also control cookies; blocking necessary cookies may affect store functions. Contact us to request an opt-out of sale, sharing or targeted advertising where those rights apply.

Retention and security

We retain information as reasonably needed for the purposes described here, including order support, legal and accounting obligations, fraud prevention and disputes. Retention depends on the information and applicable requirements. We use reasonable safeguards, but no system or transmission method is completely secure.

International processing

We operate in Turkey. Shopify and other providers may store or process information outside your country of residence. Where applicable law requires safeguards for international transfers, those requirements apply to the relevant processing. For transfers from the EEA or UK, recognized safeguards such as standard contractual clauses apply where required unless an adequacy decision covers the transfer.

Your rights and requests

Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of information; object to or restrict processing; withdraw consent; or opt out of certain sale, sharing or targeted advertising. Rights are subject to exceptions. Contact us using the details below to submit a request or complaint. We may verify your identity and an authorized agent's authority. We respond within applicable legal time limits and do not discriminate against you for exercising protected rights. Where applicable, you may appeal our response by contacting us or complain to the relevant data protection authority.

Children and external websites

The store is not intended for children and we do not knowingly collect children's information. Contact us if you believe a child has provided information. External websites linked from this store have their own privacy practices.

Updates

We may update this policy to reflect changes in our practices or legal requirements. We will update the date above and provide any notice required by law.

Contact the store operator

Can Eren / HAMMORAE
Yenibaglar, Akici Sk. 45, Tepebasi / Eskisehir, Turkey
Email: caneren70@gmail.com
Phone: +90 536 925 15 20